Last updated: August 2, 2026
1. Agreement to Terms
By accessing or using fletchwise.com, or by placing a custom order with us, you confirm that you are of legal age in your jurisdiction and agree to these Terms of Service. If you are ordering on behalf of a school, club or team, you confirm you are authorised to do so. A breach of these Terms may result in immediate termination of your order or your access to the site.
2. Safety Notice — Read This First
Archery equipment can cause serious injury or death when misused. Our guides, reviews, comparisons and how-to articles are general information for an adult audience. They are not a substitute for qualified in-person instruction, for the instructions supplied with your equipment, or for the rules of your range, club or governing body.
You are responsible for shooting safely, for inspecting your own equipment before use, for supervising minors, and for complying with the hunting and equipment laws that apply where you live and where you shoot. We accept no liability for injury, damage or legal consequences arising from how you use archery equipment or how you apply information found on this site.
3. Accuracy of Information
We make reasonable efforts to keep the information on this site accurate and current, but specifications, model years, availability and regulations change. We are not responsible if information on this site is not accurate, complete or current. Verify draw weights, spine charts, broadhead legality, airline rules and any other safety or legal detail against the manufacturer and the relevant authority before you rely on it. Any reliance on material on this site is at your own risk.
4. Editorial Independence
Our guides carry no affiliate links, no sponsored placements and no paid product recommendations. No brand pays for coverage or placement here. Where we recommend a category or an approach, it reflects our own view at the time of writing and may change.
5. What We Make — and What We Do Not
We produce custom sewn archery gear to order: quivers, bow cases and bow bags, and arm guards, personalised with names, lettering, club crests and team logos.
We do not sell or manufacture bows, crossbows, arrows, arrow shafts, broadheads, points, sights, rests or stabilisers. Articles about that equipment on this site are editorial content only, not an offer to sell.
6. Quotes and Pricing
We do not publish a price list. Pricing depends on the item, the quantity, the artwork and the destination, so every order is quoted individually in writing after you tell us what you need. Unless we state otherwise, a written quote is valid for 30 days. Quotes cover the goods and the agreed shipping method only; import duties, taxes and customs charges in your country are not included unless we say so in writing.
7. How an Order Works
The normal sequence is: you send an enquiry → we reply with a written per-piece quote → we prepare a digital mockup of the personalisation → you approve the mockup in writing → payment → production → shipping. No order enters production before you have approved a mockup and payment terms have been met.
8. Production Time and Delivery
Production normally takes about two weeks from mockup approval, plus transit time. Any delivery date we give is a good-faith estimate, not a guarantee. We are not liable for delays caused by carriers, customs clearance, weather, or other events outside our control. If your order is tied to a season, competition or event date, tell us the date before you order so we can say honestly whether it is achievable.
9. Artwork and Intellectual Property You Send Us
By sending us a logo, crest, design, name list or other material for personalisation, you confirm that you own it or have permission to use it, and that having it embroidered or printed will not infringe anyone’s rights. School names, club crests, team marks, brand logos and mascots are frequently protected — securing permission is your responsibility, not ours.
You grant us a non-exclusive licence to use your material solely to produce your order. We may decline any artwork we believe is infringing, offensive or unlawful. We will not use your artwork or finished order in our own marketing without your permission.
10. Cancellations, Changes and Refunds
Custom gear is made for you and cannot be resold, so:
- Before you approve the mockup — you can cancel for any reason and receive a full refund of anything you have paid.
- After you approve the mockup — the order goes into production and cannot be cancelled, changed or returned because you changed your mind, ordered the wrong quantity, or approved a spelling you later want different. Please check names, spellings and colours carefully on the mockup.
- If we get it wrong — if what arrives does not match the approved mockup, or has a manufacturing or workmanship defect, we remake it at our cost or refund it. Tell us within 14 days of delivery and send photos.
- If it arrives damaged or does not arrive — contact us and we will pursue it with the carrier and put it right.
This section does not affect any rights you have under the mandatory consumer laws of your country of residence.
11. Appearance and Variation
Thread colours, fabric shades and finished dimensions may vary slightly from what you see on a screen or in a mockup. Small variations between individual pieces in a team order are normal in embroidered goods and are not defects.
12. Payment
Payment terms are stated in your written quote. We reserve the right to pause or cancel production on unpaid accounts. You are responsible for providing accurate billing and shipping information; costs caused by an incorrect address you supplied are yours.
13. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of this website or its content without express written permission from Fletchwise. All content on this site — including articles, guides, comparisons, photographs and page copy — is proprietary.
14. Third-Party Links
Our website may contain links to third-party websites, manufacturers and governing bodies. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage arising from your use of them.
15. Personal Information
Your submission of personal information through our enquiry form or during an order is governed by our Privacy Policy.
16. Errors and Corrections
We reserve the right to correct typographical errors, inaccuracies or omissions in any content on the site or in a quote at any time. If a correction materially affects the scope or price of your order, we will tell you before proceeding and you may cancel at that point.
17. Prohibited Uses
You may not use our website for any unlawful purpose, to transmit malicious code, to infringe the intellectual property rights of others, or to harass, abuse or harm any person. You may not attempt to gain unauthorised access to any part of our systems. You may not scrape or republish our content at scale.
18. Disclaimer of Warranties and Limitation of Liability
The site and its content are provided “as is” and “as available” without warranty of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free or fully secure. To the maximum extent permitted by law, our total liability for any claim arising from an order shall not exceed the amount you paid for that order, and we are not liable for indirect or consequential loss.
19. Indemnification
You agree to indemnify, defend and hold harmless Fletchwise and its partners and contractors from any claim, demand or expense (including legal fees) arising out of your breach of these Terms, your violation of any law, or your infringement of any third-party rights — including any claim relating to artwork or logos you supplied to us.
20. Severability
If any provision of these Terms is found to be unlawful, void or unenforceable, the remaining provisions shall remain in full force and effect.
21. Termination
Either party may end an order relationship in writing, subject to Section 10. We may terminate access to our site immediately and without notice if you violate these Terms. Payment obligations for work already completed survive termination.
22. Entire Agreement
These Terms of Service, together with your written quote and approved mockup, constitute the entire agreement between you and Fletchwise and supersede all prior communications on the same subject.
23. Governing Law
These Terms are governed by the laws of the People’s Republic of China, where our business operates, without regard to conflict of law provisions. Nothing in these Terms removes any right you have under the mandatory consumer protection laws of your own country of residence. We will always try to resolve a problem directly with you before anything formal.
24. Changes to These Terms
We reserve the right to update these Terms at any time. Changes take effect when posted to this page. The Terms that apply to your order are the ones in force on the date your quote was issued. Your continued use of the site following any changes constitutes acceptance of the revised Terms.
25. Contact Us
If you have any questions about these Terms of Service, please contact us via our Contact page.